WELCOME TO
THE FUTURE OF
B2B & B2C
Elevate Your Customer Engagement with DNext
DNext is a next generation Cloud Native Digital Customer Engagement Platform, providing a transformative shift from the cumbersome structure of silo-based BSS/OSS systems to a new generation Autonomous Microservices-Based Platform
DNext BENEFITS
Business Priorities
DNext Capabilities
Fast Time to Market
New Products Supporting New Business Models
Operational Exelence
Zero Downtime During and After Transformation
Effective Customer Engagement
Protective Customer Experience Management Across Multiple Channels & Partners
Advanced
Analytics
Analytics-Driven Operational Efficiency Fostering Real-Time Decision Making and Predictive Analytics
Streamlined Product/Services Delivery
Catalog Driven Omnichannel Order Fulfillment and Product/Service Delivery
Unique
Digital Experience
Unified Catalog Management Across Products, Services and Networks With Transparent, Flexible and Configurable Business Processes
Transparent Business Processes
Transparent Business Processes Enabled Visibility of Fallouts
Powerful Integration & Open APIs
Cloud-Native, Reusable Software Components, to Transform Business Agility and Unlock Growth Utilizing CI/CD
Partner Enabled Ecosystem
Partner Enablement Across Channels Products Segments
Strong Business Process & Catalog Process
TM-Forum Open Digital Architecture Compliant, Ready to Integrate Cloud-Native, Reusable Components Replacing Legacy BSS/OSS via TM-Forum Open APIs
Speed
Flexibility & Resilience
Cost Saving
ADVANTAGES
50%
Cost-Effectiveness
by processes
Create Customer Offers From Any Channel in Minutes
Make Customer Life-Cycle Management 360 degrees Visible
70%
Reduction in IT Development and Fault Detection Times
95%
Reduction in Time with Cl/CD Pipeline and Cloud Management
Save Opex/Capex by Avoiding High Ownership and
Non-Transparent Maintenance Costs of Bulky IT Structures
Simplification
Configuration
Automation
MODULAR COMPONENTS
DNext is a Next Generation platform-based Digital Customer Engagement and Order Orchestration Platform. DNext has aggregated and non-aggregated (microservices) modules that are built to work in an orchestration.
DCM: DNext Customer Management Module
Provides services for customer information management.