Product Cycle

Pre Order
Order Management
Post Order
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Prepare Offerings
Order Capture
Order Assessment
Order Fulfillment
Manage Customer
Billing
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Customer Journey Example

Add on 

Package

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Digital Product Catalog

Product 

Navigation

Product Selection

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Confirmed Order sent to CRM

Changes in the Basket:

•Change  Tariff

•Change Product

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Check Out

Order goes to Back Office

Verbal confirmation by Customer on the Order by Back Office