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Product Cycle
Pre Order
Order Management
Post Order
Prepare Offerings
Order Capture
Order Assessment
Order Fulfillment
Manage Customer
Billing
Customer Journey Example
Add on
Package
Digital Product Catalog
Product
Navigation
Product Selection
Confirmed Order sent to CRM
Changes in the Basket:
•Change Tariff
•Change Product
Check Out
Order goes to Back Office
Verbal confirmation by Customer on the Order by Back Office
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